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Vyacheslav Nekrasov
Vyacheslav Nekrasov

Adobe Acrobat 11.0.07 Serial Number



I purchased a license for Adobe Acrobat XI Pro from an ebay seller in late 2013. I installed it on my computer using the serial number obtained from my seller. I have used Acrobat XI Pro successfully for almost 4 years now.




Adobe Acrobat 11.0.07 Serial Number



Three weeks ago, I purchased a new computer and successfully installed Acrobat XI Pro on my new computer, using the same serial number. I was able to use Acrobat XI Pro with no problem for about a week.


Unfortunately, my Windows 10 installation then got corrupted and I had to reinstall the operating system. After that, I again tried to install Acrobat XI Pro using the same serial number, but it would not allow the installation, saying "the serial number you entered is invalid. Please try again with a valid serial number." Being unable to install the licensed version, I installed it under the "free trial." It works (for now), but it still will not accept my serial number as valid.


When I chatted with Adobe "technical support," all he could say is that my serial number was "invalid" and that I should contact my seller (who is long gone from ebay) or ebay (what would ebay do, since my original purchase was perfectly handled?). He could not explain why a serial number that worked fine to install Acrobat XI Pro on my new computer a week ago is no longer a "valid" serial number only that my serial number is "invalid."


I am willing to deactivate and/or even uninstall Acrobat from my old computer if that would permit me to install it on the new computer. But, I am concerned that if I do that, I will lose the ability to install Acrobat on either computer (since my serial number is "invalid"). Is this a valid concern? Will uninstalling Acrobat on my old computer permit me to install it on my new computer?


If the serial number had been blacklisted, it would have to have been blacklisted in the last couple of weeks, since I was able to use it successfully as recently as two weeks ago. Seems unlikely. Wouldn't Adobe notify you if your product serial number had been blacklisted, for some reason.


I have been to the "find your serial number" page several times and found nothing there that would help me find my serial number. There is no Acrobat listed under "Products" under my (or my husband's) account on the Adobe web page. And, an ebay seller is not one of the sellers that they have particular information for on that page.


assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.


common mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).


and one of the most common is using a program installation file with a suite's serial number. eg, using a cs6 suite serial number with a photoshop cs6 installation file. that won't work even though photoshop is included in that suite. you must use the suite's installation file (and you can choose to only install one program from the suite).


I don't know the actual reason why our support folks don't give you an exact answer with regards to the serial number problem other than that they simply aren't given that information. I suspect that the thinking might be that by giving out too much information about the full status of a particular serial number, it would be more difficult to pursue to slimy creatures that illegally sell their wares on eBay and other venues.


I'm having almost exactly the same problem as Stephen. Except in my case, my Acrobat Std XI license came packaged with a Fujitsu ScanSnap scanner that I had bought new from Newegg; i.e. this is a legit purchase. I installed it on my desktop and also on my laptop without problem, around 2-3 years ago. I registered an account/profile on the Abode website, where my XI serial number is recorded.


Then, because of an updates to Windows 10, I had to wipe and reinstall apps on my laptop. When setting up Acrobat XI Standard (11.0.07) with exactly the same serial number that had worked before and is registered in my account, it gives me an "Invalid Serial Number. This is not a valid serial number." message.


My mistake... I was getting the error during setup because I inadvertently had more than one setup dialogue box open (due to impatience + lag time). It recognizes the serial number and installs when starting over with one setup dialogue box.


I purchased a license for Adobe Acrobat XI Pro from an ebay seller in late 2013. I installed it on my computer using the serial number obtained from my seller. I have used Acrobat XI Pro successfully for almost 4 years now.Three weeks ago, I purchased a new computer and successfully installed Acrobat XI Pro on my new computer, using the same serial number. I was able to use Acrobat XI Pro with no problem for about a week.Unfortunately, my Windows 10 installation then got corrupted and I had to reinstall the operating system. After that, I again tried to install Acrobat XI Pro using the same serial number, but it would not allow the installation, saying \"the serial number you entered is invalid. Please try again with a valid serial number.\" Being unable to install the licensed version, I installed it under the \"free trial.\" It works (for now), but it still will not accept my serial number as valid.I believe, from Adobe's web site, that I can install Acrobat XI Pro on two computers, but can only use it on one at a time. However, I am not able to even install the licensed version on my new, second, computer.When I chatted with Adobe \"technical support,\" all he could say is that my serial number was \"invalid\" and that I should contact my seller (who is long gone from ebay) or ebay (what would ebay do, since my original purchase was perfectly handled?). He could not explain why a serial number that worked fine to install Acrobat XI Pro on my new computer a week ago is no longer a \"valid\" serial number only that my serial number is \"invalid.\"Do you have any idea why I cannot install using this serial number?My (unprofessional) speculation is that Adobe feels my license is already installed on two computers (my old computer, which still runs the licensed Acrobat XI Pro) and my new computer (before the OS reinstallation). After the OS reinstallation, I have no way of \"uninstalling\" or \"deactivating\" the original installation on my new computer.I am willing to deactivate and/or even uninstall Acrobat from my old computer if that would permit me to install it on the new computer. But, I am concerned that if I do that, I will lose the ability to install Acrobat on either computer (since my serial number is \"invalid\"). Is this a valid concern? Will uninstalling Acrobat on my old computer permit me to install it on my new computer?Any advice or assistance you can provide would be very much appreciated. 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I installed it on my computer using the serial number obtained from my seller. I have used Acrobat XI Pro successfully for almost 4 years now.Three weeks ago, I purchased a new computer and successfully installed Acrobat XI Pro on my new computer, using the same serial number. I was able to use Acrobat XI Pro with no problem for about a week.Unfortunately, my Windows 10 installation then got corrupted and I had to reinstall the operating system. After that, I again tried to install Acrobat XI Pro using the same serial number, but it would not allow the installation, saying \"the serial number you entered is invalid. Please try again with a valid serial number.\" Being unable to install the licensed version, I installed it under the \"free trial.\" It works (for now), but it still will not accept my serial number as valid.I believe, from Adobe's web site, that I can install Acrobat XI Pro on two computers, but can only use it on one at a time. However, I am not able to even install the licensed version on my new, second, computer.When I chatted with Adobe \"technical support,\" all he could say is that my serial number was \"invalid\" and that I should contact my seller (who is long gone from ebay) or ebay (what would ebay do, since my original purchase was perfectly handled?). He could not explain why a serial number that worked fine to install Acrobat XI Pro on my new computer a week ago is no longer a \"valid\" serial number only that my serial number is \"invalid.\"Do you have any idea why I cannot install using this serial number?My (unprofessional) speculation is that Adobe feels my license is already installed on two computers (my old computer, which still runs the licensed Acrobat XI Pro) and my new computer (before the OS reinstallation). After the OS reinstallation, I have no way of \"uninstalling\" or \"deactivating\" the original installation on my new computer.I am willing to deactivate and/or even uninstall Acrobat from my old computer if that would permit me to install it on the new computer. But, I am concerned that if I do that, I will lose the ability to install Acrobat on either computer (since my serial number is \"invalid\"). Is this a valid concern? Will uninstalling Acrobat on my old computer permit me to install it on my new computer?Any advice or assistance you can provide would be very much appreciated. Thank you, in advance, for any suggestions.", true);LITHIUM.FileDragDrop("urls":"uploadUrl":" _0.form.attachmentscomponent:uploadfileaction/attachments-key/bf7fa5e0-1406-441e-bf32-12a63e27f3c8?t:ac=board-id/acrobat/thread-id/29961","selectors":"container":"#filedragdrop_10d4914e0def5b8","feedbackElement":"#dragDropFeedback .AjaxFeedback","cancelUploadProgress":"lia-remove-attachment-inprogress","fileUpload":"#filedragdrop_10d4914e0def5b8 .lia-file-upload","events":"uploadDoneEvent":"LITHIUM:uploadDone","refreshAttachmentsEvent":"LITHIUM:refreshAttachments","formHasErrorsEvent":"LITHIUM:formHasErrors","misc":"actionTokenId":"uploadFile","fileDataParam":"Filedata","isEditorGteV2":true,"actionToken":"w0N89DU4NaoxdhbvVvEo9ylxQ7raGfe9PUByibe-NcU.");LITHIUM.InformationBox("updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10d4914e0def5b8_52","feedbackSelector":".InfoMessage");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:refreshAttachments","parameters":"clientId":"inlinemessagereplyeditor_0_10d4914e0def5b8","attachmentKey":"bf7fa5e0-1406-441e-bf32-12a63e27f3c8","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d4914e0def5b8","action":"refreshAttachments","feedbackSelector":"#attachmentsComponent_10d4914e0def5b8","url":" _0.form.attachmentscomponent:refreshattachments?t:ac=board-id/acrobat/thread-id/29961","ajaxErrorEventName":"LITHIUM:ajaxError","token":"2va0wUI3yC7llcAi_G4d-W1IQSeu_F_sJr-yKW7_7UY.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removeNewAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10d4914e0def5b8","attachmentKey":"bf7fa5e0-1406-441e-bf32-12a63e27f3c8","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d4914e0def5b8 .lia-file-upload","action":"removeNewAttachment","feedbackSelector":"#attachmentsComponent_10d4914e0def5b8","url":" _0.form.attachmentscomponent:removenewattachment?t:ac=board-id/acrobat/thread-id/29961","ajaxErrorEventName":"LITHIUM:ajaxError","token":"o-HU2Or0EDY9ubdbL6FzeDsa0-PUCVnhwYAS5aNWaew.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removePreviewAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10d4914e0def5b8","attachmentKey":"bf7fa5e0-1406-441e-bf32-12a63e27f3c8","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d4914e0def5b8 .lia-file-upload","action":"removePreviewAttachment","feedbackSelector":"#attachmentsComponent_10d4914e0def5b8","url":" _0.form.attachmentscomponent:removepreviewattachment?t:ac=board-id/acrobat/thread-id/29961","ajaxErrorEventName":"LITHIUM:ajaxError","token":"Lo6Go3wBDWvggtIuuQzBRhGdG-bIYKYERfAU7RAp_iA.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removeExistingAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10d4914e0def5b8","attachmentKey":"bf7fa5e0-1406-441e-bf32-12a63e27f3c8","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d4914e0def5b8 .lia-file-upload","action":"removeExistingAttachment","feedbackSelector":"#attachmentsComponent_10d4914e0def5b8","url":" _0.form.attachmentscomponent:removeexistingattachment?t:ac=board-id/acrobat/thread-id/29961","ajaxErrorEventName":"LITHIUM:ajaxError","token":"nTn_NQkU4rCAlnTcLhsaTENRM1KZvkpxbLhMHehMMuo.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removeInProgressNewAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10d4914e0def5b8","attachmentKey":"bf7fa5e0-1406-441e-bf32-12a63e27f3c8","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor


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